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Lawyer’s Learning Center with DHIA Podcast Season 09

Season 09:
Running a Law Firm Successfully and Profitably

In business, especially in the ever-evolving legal space, communication is an invaluable tool that has distinguished itself as the master key to success. Effective communication requires an understanding of various elements and quality communication requires deeper skills that can be enhanced.

In this episode we discuss tone, body language, active listening, emotional intelligence, clear language, constructive dialogue, and strategies to improve communication skills.

Listen to the Episode

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More Resources:

Suggested Documentation Best Practices Checklist

Client Relations Checklist

Grow Your Law Practice with Client Referrals

Time is Money – Time Saving & Management Tips for Attorneys

Are you busy, or are you productive? Busy and productive are often erroneously and interchangeably used. In this episode, we break down the differences and how you can use both to your advantage. We will also cover multiple productivity tips and strategies you can start implementing today!

Here are the few popular time-management techniques and strategies we will cover in this week’s episode:

  • Eat the Frog
  • Time blocking or time boxing
  • Pomodoro Technique
  • 2-minute Rule
  • The Pareto Analysis, or 80/20 Rule
  • Deep work concentration methods
  • The Seinfeld Strategy

Listen to the Episode

 

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More Resources:

Task Evaluation For Law Firms

Time is Money – Time Saving & Management Tips for Attorneys

A Quarterly Mental Reset Guide for Lawyers

Customer service is essential for acquiring, retaining, and referring clients, making it foundational to a law practice’s success. In this episode, we share ten tips to enhance customer service and discuss ideas on how to implement them and their impact.

Listen to the Episode

 

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More Resources:

Grow Your Law Practice with Client Referrals

Client Relations Checklist

Task Evaluation For Law Firms

Time is Money – Time Saving & Management Tips for Attorneys

A Quarterly Mental Reset Guide for Lawyers

In this episode, we discuss legal billing best practices, cover five popular software options, and share tips to help you choose the right legal billing software solution for your law firm.

We discuss the features, benefits, and pricing of the following legal billing software options:

  • Clio
  • Bill4Time
  • TimeSolv
  • MyCase
  • Zola Suite

Accurate and efficient legal billing is crucial for legal professionals. Educating yourself and your team on billing best practices and software use is key to mastering legal billing.

Listen to the Episode

 

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More Resources:

Billing Challenges of a Small Law Firm

The Art Of Getting Paid

Using Legal Tech to Productize Your Services

Legal Case Management Software vs. Customer Relationship Management Software (or CRM)

Conflicts of Interest – Suggested Best Practices

In this episode, we discuss the ten top reasons attorneys get sued. We break down the risks associated, cover the impact the error or omission can have on a client, and share tips to mitigate risk in your law practice.

The 10 leading reasons discussed are:

  • negligence,
  • breach of confidentiality,
  • missing filing deadlines,
  • inadequate case evaluation,
  • poor client communication,
  • inexperience,
  • administrative errors,
  • conflict of interest,
  • failure to follow client instructions, and
  • professional misconduct.

Understanding the nuances of these risks empowers law firms to proactively prepare and respond effectively.

Listen to the Episode

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More Resources:

Communication is the Key to a Successful Law Firm

Client Relations Checklist

Suggested Documentation Best Practices Checklist

Task Evaluation For Law Firms

Time is Money – Time Saving & Management Tips for Attorneys

Malpractice Claim Response Plan – Don’t Be Alarmed, Be Prepared

A Quarterly Mental Reset Guide for Lawyers

Claims-Made Vs. Occurrence Insurance Policies Explained

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