Trent is the President of Daniels-Head. He oversees all day-to-day operations and sets the strategy and direction for the company. His mentor (and father), Ken Redfern, successfully ran DHIA for 43 years before passing his knowledge and the proverbial baton to Trent. Prior to DHIA, Trent graduated from The Eller College of Management at The University of Arizona and was the captain of the Arizona Men's golf team. He graduated as an academic All-American and then played professional golf after earning his tour card on PGA Tour Canada. After a few years of golf, he hung up his clubs to work with his father in the insurance business. In his spare time, Trent enjoys camping and hiking with his wife and two dogs.
Lauren has been with DHIA for over 15 years. Her insurance journey began in customer service, then underwriting, and she now serves as our Operations Leader. She leads with a focus on teamwork, open communication, and collaboration. With a passion for process improvement and team management, Lauren keeps things running smoothly. Outside of work, Lauren enjoys adventures with her dogs and diving into true crime podcasts. Her strong background in the insurance industry, friendly nature, and commitment to collaboration make her a key player on our team.
Kessley is the organization’s Marketing Manager and the California Region Office Manager. She has worked for Daniels-Head since 2018 and has loved every minute of it. Kessley runs the marketing department and oversees the company’s direct mail and online marketing projects. She has a strong background in content creation, design, and brand strategy and holds B.S. in Business Marketing and a B.S. in Business Management. Outside of work, Kessley enjoys traveling, skiing, gardening, spending time at the beach, and playing frisbee with her Border Collie.
Maureen began her work in the insurance industry in 1983 and joined Daniels-Head in the fall of 1988. She serves in many capacities with respect to internal and external communications, as well as assisting with corporate business matters. She served in a successful sales role for many years as well as an underwriting manager prior to moving to the corporate/management side of the business. Because of the heavy golf culture inside Daniels-Head, Maureen was all but forced to pick up a set of clubs and learn how to play golf. She still tries to sneak out and play when the boss isn’t looking!