24 Hour Coverage
Zurich offers several options for policyholders to report a claim (or a potential claim) 24 hours a day:
By Phone
Via the Service Center, call (800) 987-3373 The Claims Service Professional answering your call will obtain all necessary information and assign a claim number. Your telephone notice of claim (or potential claim) will be electronically transferred to Zurich's Professional Liability Claim department within 24 hours. A member of Zurich's Claims Team will contact you within one business day to discuss the next steps.
By Fax
Fax a cover letter and all applicable documents to (866) 255-2962 to the attention of "Professional Liability Claim Director." Your claim will be imaged and forwarded electronically to Zurich Professional Liability Claims. There it will be assigned to Claim Counsel, who will provide confirmation of receipt within 24 hours. A member of Zurich's Claims Team will contact you within one business day to discuss the next steps.
By Mail
Forward a cover letter and all applicable documents to:
Zurich Professional Liability Claims Department
P.O. Box 968041
Schaumburg, IL 60196-8041
Your claim will be imaged and forwarded electronically to Zurich Professional Liability Claims. There it will be assigned to Claim Counsel, who will provide confirmation of receipt within 24 hours. A member of Zurich's Claims Team will contact you within one business day to discuss the next steps.